Your data center. Your rules.
isLucid deploys entirely on-premise. No cloud. No external data transmission. We ship you a physical Agent Box - plug it in and you're live. Your security team will love us.
Compliance certifications
Annual audits by independent third parties
Full compliance with EU data protection
Healthcare data handling standards
Information security management
California consumer privacy act
Security architecture
100% On-Premise Deployment
We ship you a physical Agent Box that runs entirely in your data center. All voice data is processed locally - it never leaves your network. Zero cloud dependency, zero external data transmission.
Your Encryption Keys
You control all encryption keys. We never have access to decrypt your conversations. Even our support team cannot access your voice data - by design, not by policy.
Zero Data Visibility
isLucid operates on a zero-knowledge architecture. We cannot see, hear, or store your customer conversations. Your data stays yours - always.
Air-Gapped Option
For maximum security, deploy in completely air-gapped environments. No internet connection required after initial setup. Perfect for defense, healthcare, and financial institutions.
Private Network Integration
Seamless integration with your existing VPN, MPLS, and private network infrastructure. No public internet exposure for voice traffic.
Audit Trails
Comprehensive logging of all system access and configuration changes. Immutable audit trails for compliance and forensic requirements.
Enterprise integrations
Deployment timeline
Our security team reviews your infrastructure and compliance requirements
1-2 daysWe ship the pre-configured Agent Box to your data center
3-5 daysConnect to your existing telephony and CRM systems
1-2 daysStart handling calls with full enterprise support
Same day