AI-powered voice agents built by people who understand enterprise
isLucid was founded in 2020 with a clear belief: AI voice agents should be deployed on your terms — on-premise, in your language, under your control. We build for security-first enterprises that won't compromise on data sovereignty.
What Drives Us
Every enterprise we talk to faces the same problem: they want to automate customer calls, but they can't send voice data to the cloud. Regulations, security policies, or simple common sense stops them. We built isLucid so they don't have to choose between automation and control. Our AI voice agents deploy on-premise, support 50+ languages natively, and integrate with existing call center infrastructure — without touching the public internet.
- Security First — ISO 27001:2022 certified with SOC 2 in progress. Your data stays yours.
- Multilingual by Design — 50+ languages supported, built for international organizations from day one.
- Deploy Anywhere — Cloud, on-premise, or on-device. Your infrastructure, your rules.
- Measurable ROI — Cost-effective from day zero. See results before your first invoice.
Leadership Team
The people building the future of enterprise voice AI.
Vytenis Pakėnas
Founder & CEO
Entrepreneur and tech leader at the intersection of AI, business development, and leadership. Founded Crafts IT (acquired by Mediapark) and brings deep expertise in AI/ML, NLP, and textual analysis.
Sandra Valeišienė
COO & Co-Founder
Operations leader with a track record of scaling technology companies. Specializes in building efficient processes and high-performing teams that deliver enterprise-grade solutions.
Tautvydas Eidietis
CTO
Technology leader driving isLucid's voice AI architecture and engineering. Specializes in building secure, on-premise AI systems that meet enterprise data-sovereignty and compliance requirements.
Karolina Audickienė
CBDO & Co-Founder
Business development leader and sales strategist with a customer-centric approach. Specializes in understanding client needs and aligning solutions through strategic partnerships.
History
First we understood voice and verbally made business communication. Then we taught AI to understand conversations and semantics. Now it runs them — listening, deciding, and acting in real time.
2019 — The founding insight
After building and selling an IT company, our founder kept seeing the same loss: the decisions that drive a business happen in conversations, then slip away before anyone acts on them.
2020 — isLucid begins
Founded in Vilnius and early to real-time audio-streaming AI, with one promise to customers: turn everyday conversations into action a business can use — so nothing important gets lost. Mobile application to enable contractual information building from a verbal conversation. Apps were successfully published on PlayStore and Appstore.
2021 — Native to Teams
With the start of Covid we gave Microsoft Teams users one of the first AI assistants that captured tasks the moment they were spoken — no more decisions lost after the call. Backed by Coinvest Capital, Katalista Ventures, Startup Wise Guys and other investors.
2022 — Proven in the enterprise
Available on Microsoft Marketplace and recognized across the Microsoft ecosystem - so enterprises could adopt conversational AI with confidence it would hold up to real demands. International customers from Australia to Europe and North America. Multilingual and machine learning enabled.
2023 — Conversation Insights
We moved towards higher number of calls. Customers wanted to understand every call, not just record it within the call center. We built Conversation Insights for deep traditional callcenter call analysis. isLucid runs on their own infrastructure with local models, data kept in-country, strict security, and controllable cost.
2024 — Intelligence from every call
Our analysis matured - intent, sentiment, and outcomes across thousands of calls - so teams could coach agents and act on what customers really meant. Focus on actionable insights leading to the next action - either to prevent churn, upsell or detect anomalies. Joined NVIDIA Inception; backed by Business Angels Fund, Agmis and previous investors to move into the contact center.
2025 — Voice agents begin
The next step was clear: if AI could understand a call this well, it could hold one. We began building autonomous voicebots that handle calls end to end — in any language, on the customer's own infrastructure. First successful commercial deployments. Reached the milestone of 1 million calls running through our AI on monthly basis.
2026 — First voicebots live
This year our AI voice agents are expanding with customers in demanding verticals like telecom, insurance, energy.. handling calls in 50+ languages, deployed securely on-premise. Today we're a team across two offices: Vilnius and Boston with mission to make voice AI actually affordable and trustable.
Backed by Leading Startup Programs
Recognized and supported by the world's top technology companies.
Google for Startups, NVIDIA Inception, AWS Activate, Microsoft for Startups
Where We Work
Two offices, one mission — making enterprise voice AI accessible worldwide.
Ready to learn more?
Talk to our team. We'll walk you through how isLucid can transform your customer conversations with AI voice agents built for enterprise.