Starter
One team putting its first agents live
€1,625 / month
Highlights
- Full platform: agents, campaigns, insights, testing
- 8 h/mo Sales Engineer maintenance
- Hosted in the EU
AI voice agent pricing
Each plan is one monthly pool of minutes for live calls and call analysis, with telephony, AI models and voice included. Start with a free 14-day trial.
excl. VAT · billed monthly
Plans
Premium
Teams running agents across several lines
€2,925 / month
Everything in Starter, plus
- Bring your own number (SIP)
- WhatsApp calling
- Hosting in EU, US or CA
- Custom training
- Compliance pack: custom DPA, audit support
Scale
High-volume contact operations
€4,945 / month
Everything in Premium, plus
- Fully local models
- Your own voice
- Managed optimisation
- Weekly self-improvement
- CRM and call-list integration support
- 16 h/mo Sales Engineer maintenance
Enterprise
Volume, on-prem or private cloud
Custom
Everything in Scale, plus
- Volume pricing from 35,000 min
- Dedicated infrastructure
- On-prem or private-cloud deployment
- Fully offline insights
- Custom SLA
Free 14-day trial. Plans run for 12 months: cancel anytime in the first 30 days, then with one month's notice.
Compare plans
| Starter | Premium | Scale | Enterprise | |
|---|---|---|---|---|
| Usage | ||||
| Usage pool / month | 3300 / 35000 | 11700 / 90000 | 23500 / 190000 | 35000 |
| Extra minute | €0.55 | €0.35 | €0.30 | €0.22 |
| Extra analysed call | €0.055 | €0.045 | €0.035 | custom |
| Capacity | ||||
| Calls at once | 2 | 3 | 5 | custom |
| Voice flows | 2 | 5 | Unlimited | Unlimited |
| Insights flows | 2 | 5 | 10 | Unlimited |
| Seats | 2 | 5 | Unlimited | Unlimited |
| Recording storage | 10 GB | 25 GB | 50 GB | custom |
| Phone numbers | 1 | 1 | 1 | custom |
| Voice agents | ||||
| Your own number (SIP) | Not included | Included | Included | Included |
| WhatsApp calling | Not included | Included | Included | Included |
| Your own voice | Not included | Not included | Included | Included |
| Local models | Not included | Not included | Included | Included |
| Self-improvement | From analysis | Monthly | Weekly | custom |
| Hosting | EU | EU, US, CA | EU, US, CA | EU, US, CA |
| Service | ||||
| Engineer hours / mo | 8 h | 8 h | 16 h | custom |
| CRM integration | Self | Self | With us | With us |
| Custom training | Not included | Included | Included | Included |
| Managed tuning | Not included | Via hours | Included | Included |
| Compliance pack | Not included | Included | Included | Included |
| Enterprise | ||||
| Dedicated / on-prem / private cloud | Not included | Not included | Not included | Included |
| Offline insights | Not included | Not included | Not included | Included |
| SLA with credits | Not included | Not included | Not included | Included |
Pricing questions
What's included in the plan price?
Telephony, AI models and voice are all included. Each plan gives you one monthly pool of minutes, shared between live calls and call analysis, and you decide how to split it.
What if I use more minutes than my plan includes?
Your agents keep working. Extra minutes are billed at your plan's overage rate, shown on each plan card and in the comparison table. Larger plans cost less per included minute, from €0.21.
Can I try isLucid for free?
Yes. Every plan starts with a free 14-day trial, so you can try isLucid before your plan begins.
How long is the contract, and can I cancel?
Plans run for 12 months. You can cancel anytime in the first 30 days; after that, with one month's notice.
Do prices include VAT?
No. Prices exclude VAT and are billed monthly. Use the currency selector to see them in euros or your local currency.
Which plan is right for me?
Choose the plan whose pool covers the minutes you expect to use each month. For 35,000+ minutes a month, or on-premises or private-cloud hosting, talk to us about Enterprise.
Ready to pick a plan?
Excl. VAT, billed monthly.