isLucid
icon Our Customer Benefit

Cut Costs & Drive Smarter Decisions

Slash operational expenses while transforming data into powerful insights for faster, more strategic decision-making. 

Scale Without Compromise

Handle up to 5x more customer interactions effortlessly while maintaining high-quality service.

Accelerate Post-Call Processes

Reduce post-call analysis time by 70% with automation, streamlining workflows and increasing productivity.

Boost Customer Engagement

Enhance engagement by 40% with 24/7 availability and instant responses, ensuring seamless support.

Optimize Costs

Lower expenses by 30% by reducing staffing needs during peak times and minimizing manual tasks.
icon How it works

AI intuitively integrates with your processes

Fast and secure integration between the customer facing people + software and your internal data sources.

  1. Integrates with your IVR - one line is automatically redirected to a voice bot;
  2. Voice bot acts as a program actively listening for incoming conversation. It answers, turns voice to text to understand what customer needs, uses AI models to prepare the best fit answers, uses generative voice or already pre-recorded answer so customer would get a verbal response. In seconds
  3. Voice bot sends information of such calls via integrations (APIs) to your systems
  4. When a scenario happens where anything goes not according to the plan - voice bot can redirect a customer to a human
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Integrate with your phone line

Your phone line works well with our solution

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AI-Human Interaction

Get portion of the interactions happening between human and AI bot

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Integrate Captured Data

Capture information of such information in your information systems

Voice Agent

Overwhelmed by repetitive customer calls? Let isLucid's AI agents handle calls to reduce wait times and free your team to focus on complex customer queries. Scale your customer service during peak times, such as holiday seasons or sales events, without the delays. 

Value it brings

Boost Engagement & Customer Satisfaction

Provide tailored responses and smart recommendations that keep customers engaged and enhance their overall experience.

Maximize Data Security & Compliance

Safeguard sensitive information with advanced encryption, ensuring regulatory compliance and minimizing security risks.

Drive Efficiency with Industry-Specific Intelligence

Customize responses to match your industry’s unique terminology and needs, ensuring relevant, context-aware interactions that streamline operations.

Unlock Actionable Insights with Customizable Reports

Generate tailored reports aligned with your KPIs, enabling teams to make faster, data-driven decisions that drive performance and business growth.

Our Solutions

Let’s Talk

Connect with us to receive comprehensive answers needed.

01
Handle urgent actions, such as blocking bank cards, entering electricity bill data or order processing.
01
Free your team for complex inquiries, allowing faster responses for customers.
01
Use tailored suggestions to product or service based on user preferences and past interactions.
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Find actionable insights and data for strategic decisions or service enhancements.
Contact

Interacting with customers in Chats, Calls and Emails?

There are many signals you can benefit from. Let's talk to find the right combination of signals you will benefit the most from.

Vilnius

Žirmūnų str. 66, Vilnius, Lithuania

Call us

+370 657 66046

Contact Sales

[email protected]

Opening Hour

Mon - Fri: 09am - 07pm

Get in Touch

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