Automatically extract and structure customer data from every conversation — names, intents, preferences, action items — and sync directly to your CRM.
AI customer data extraction analyzes conversations in real time to identify and capture structured data points — customer names, contact details, product interests, purchase intents, action items, and custom fields. isLucid syncs extracted data directly to your CRM, eliminating manual data entry and ensuring no insight is lost.
| Metric | Manual Entry | isLucid AI |
|---|---|---|
| Data capture rate | 40-60% of fields | 95%+ of fields |
| Entry time per call | 3-8 minutes | Real-time (0 min) |
| Accuracy | Human error prone | 95%+ accuracy |
| CRM update delay | Hours to days | Instant sync |
| Insights captured | Basics only | Full context + sentiment |
AI identifies and extracts key entities from conversations — names, emails, phone numbers, companies, products, dates, and amounts.
Extracted data syncs directly to your CRM — Salesforce, HubSpot, or any system via API — creating or updating records automatically.
Map extracted data to your specific CRM fields, custom objects, and internal data models — no generic one-size-fits-all.
Data is extracted and synced in real time during conversations — not after. CRM records update as the conversation happens.
Specify which data points matter to your business — customer details, product interests, action items, or custom fields unique to your workflow.
Integrate with Salesforce, HubSpot, or your CRM via pre-built connectors or API. Map extracted fields to your data model.
As calls, chats, and emails flow through isLucid, AI extracts structured data in real time and syncs it to your systems.
$0.02–$0.05 per conversation processed. Eliminate manual data entry and capture 95%+ of customer data automatically.
isLucid extracts customer names, email addresses, phone numbers, company names, product interests, purchase intent signals, budget mentions, timeline references, action items, competitor mentions, sentiment indicators, and any custom entities you define. It captures both explicit statements and implied context.
isLucid achieves 95%+ extraction accuracy for standard entity types like names, emails, and phone numbers. For custom fields and more nuanced data points like intent and sentiment, accuracy typically ranges from 90-95% and improves over time with feedback.
Yes. isLucid offers pre-built integrations with Salesforce, HubSpot, Microsoft Dynamics, Zoho, and Pipedrive. For other CRMs, our REST API and webhook system enable integration with any platform. Setup typically takes hours, not weeks.
Yes. isLucid can batch-process historical call recordings, chat transcripts, and email threads to extract data retroactively. This is useful for enriching existing CRM records or building a baseline dataset before going live with real-time extraction.
You define which extracted entities map to which CRM fields. For example, map 'product interest' to a custom Salesforce field, or 'next steps' to a task in HubSpot. Conditional rules let you route data differently based on conversation type, department, or extracted values.