AI-Powered Outbound Voice Campaigns
Launch automated voice campaigns for notifications, surveys, and data collection — reaching thousands of contacts in minutes, not weeks.
AI outbound campaigns use conversational AI to make thousands of personalized phone calls simultaneously. isLucid's campaign platform handles payment reminders, customer surveys, appointment confirmations, and informational broadcasts — all with natural two-way conversation, not robotic scripts.
50K+ Calls per day
85% Contact rate
3x Faster than manual
Key Capabilities
Campaign Builder
Design multi-step voice campaigns with branching logic, conditional responses, and dynamic personalization — no coding required.
- Drag-and-drop conversation flow builder
- Dynamic variable insertion per contact
- Branching logic based on caller responses
- A/B testing for script optimization
Smart Scheduling
AI optimizes call timing based on time zones, contact preferences, and historical answer rates to maximize reach.
- Automatic time zone compliance (TCPA)
- Best-time-to-call optimization
- Retry logic for unanswered calls
- Do-not-call list management
Multi-Script Scenarios
Run multiple campaign types simultaneously — surveys, reminders, confirmations, and broadcasts — each with its own script and goals.
- Payment reminder campaigns
- Customer satisfaction surveys (CSAT/NPS)
- Appointment confirmation and rescheduling
- Informational broadcasts and alerts
Real-Time Analytics
Monitor campaign performance live with dashboards showing contact rates, completion rates, and response distributions.
- Live campaign progress dashboards
- Contact and completion rate tracking
- Response distribution analysis
- Exportable reports and data feeds
How It Works
Step 1: Upload your contact listImport contacts via CSV, CRM integration, or API. Add personalization fields like name, account number, and appointment time.
Step 2: Design your campaign scriptBuild your conversation flow with the visual editor. Set branching logic, response capture fields, and retry rules.
Step 3: Launch and monitorStart your campaign and watch results in real time. AI handles thousands of calls simultaneously while you track progress live.
Step 4: Export resultsDownload structured data, survey responses, and call outcomes. Auto-sync results to your CRM or data warehouse.
Frequently Asked Questions
What types of outbound campaigns can AI handle?
isLucid handles payment reminders, customer surveys (CSAT, NPS), appointment confirmations and rescheduling, service notifications, subscription renewals, event invitations, and informational broadcasts. Each campaign type has a dedicated template you can customize.
How many calls can AI make simultaneously?
isLucid can make 50,000+ calls per day with no practical limit on concurrent calls. A campaign that would take a team of 50 agents several weeks can be completed in hours.
Are AI outbound campaigns TCPA compliant?
Yes. isLucid enforces TCPA time-of-day restrictions by time zone, manages do-not-call lists, provides required disclosures, and supports opt-out during calls. All calls are recorded with full audit trails for compliance verification.
Can the AI collect data during calls?
Yes. The AI captures structured data from conversations — survey responses, payment commitments, appointment preferences, updated contact information — and exports it in structured formats or syncs directly to your CRM.
How does smart scheduling work?
isLucid analyzes historical answer rate data to determine the best time to call each contact. It automatically handles time zone compliance, retries unanswered calls at optimal intervals, and respects individual contact preferences.