Questions
We are used by companies in Europe and North America that typically has a contact center function for sales or customer support activities. We bring the most value for multilingual organization and strategic initiatives on processes automation.
Yes, isLucid integrates seamlessly with other business applications. We integrate on API and/or browser level to make it easy and fast integration
There are multiple steps starting from software development, AI models initial training to ensure your data privacy. We are proud to be ISO 27001:2022 compliant with the 3rd party audit and in progress of SOC 2 Compliance. There are also compatibility with requirements deriving from DORA, NIS 2 directives and AI act.
At isLucid, data security is a top priority. We do not store any clients’ sensitive data. All data is transferred using secure TLS encryption, and any audio data is used solely for real-time transcription purposes without being stored. Additionally, isLucid complies with GDPR regulations and employs strict internal policies to safeguard your information.
Yes, isLucid provides flexible deployment options. While many businesses opt for our SaaS model, we also offer solutions that can be deployed on your private cloud or company Azure account, ensuring that you have full control over your data and infrastructure.
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