Modern sales & customer support functions trust chatbots, voicebots and human employees to serve their customers with help and world class services. Such companies use many tools like CRMs, ERPs, Data Lakes and automated workflows like Email automation, re-dials.
isLucid enables near real-time data exchange between the internal systems and customer-facing human&robots. This bring the new actionable signals (e.g. churn detection, customer retention, sentiment analysis) stored within the systems and real-time suggestions to sales/cs humans & robots based on internal knowledge.
Trusted by Enterprises and SMEs in Europe with multilingual solutions recognized by such organizations as Artificial Intelligence Association of Lithuania.
Security being #1 priority enabled building a flexible modular platform that can run your preferred AI models together with proprietary MULTILINGUAL AI models by isLucid 100% offline, when needed.
From day 0 we evaluate when & how isLucid and your needs meet with a positive ROI.
Connect your existing data sources to both Enrich your CRM (data lake) and benefit from real-time AI agent.
Solution optimized for the environment you need the most. SaaS & On-prem options available.
At isLucid, data security is a top priority. We do not store any clients’ sensitive data. All data is transferred using secure TLS encryption, and any audio data is used solely for real-time transcription purposes without being stored. Additionally, isLucid complies with GDPR regulations and employs strict internal policies to safeguard your information.
Yes, isLucid integrates seamlessly with other business applications. We integrate on API and/or browser level to make it easy and fast integration
Yes, isLucid provides flexible deployment options. While many businesses opt for our SaaS model, we also offer solutions that can be deployed on your private cloud or company Azure account, ensuring that you have full control over your data and infrastructure.
There are multiple steps starting from software development, AI models initial training to ensure your data privacy. We are proud to be ISO 27001:2022 compliant with the 3rd party audit and in progress of SOC 2 Compliance. There are also compatibility with requirements deriving from DORA, NIS 2 directives and AI act.
We are used by companies in Europe and North America that typically has a contact center function for sales or customer support activities. We bring the most value for multilingual organization and strategic initiatives on processes automation.
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There are many signals you can benefit from. Let's talk to find the right combination of signals you will benefit the most from.
Žirmūnų str. 66, Vilnius, Lithuania
Registration code: 305506129