Get insights that impact your business. With isLucid every call, chat, or email - handled by a human or chatbot - triggers your workflow. Gain a 360° view with alerts on contact reasons, sentiment, churn, fraud and more.

Boost your team's performance on phone, chat, and email with AI-powered sales tips and smart contextual replies to complex questions. Automate data entry into your CRM, streamline searches, and cut workload by up to 54%.

AI Agent decides if to respond automatically to your customer query or route it to your employee for deeper investigation & more personal touch. Capture signals like buying intent or churn possibility while automating the email answering workflow.

24/7 automation for routine calls. Let isLucid's AI handle simple scenarios on calls like info collection, requests capturing and more. Help your team focus on what matters the most while isLucid AI bot reduces the calls volume for your people.