Email Automation

Every email understood, routed and answered.

isLucid reads each thread, works out what the customer needs and sends it to the right team with a reply drafted in their language. Faster replies. Nothing slips.

Try it FREE

  • Replies drafted in the customer's language

How it works

Three steps to a calmer inbox

  1. Connect your inbox

    Add your shared mailbox. New email is picked up within 30 seconds.

  2. Understand every request

    Reason, urgency, mood and language, for every thread.

  3. Route and reply

    The right team gets it, with a reply already drafted.

Why teams switch

Faster answers. Happier customers.

  • Hit your response targets

    Urgent and overdue requests rise to the top.

  • Reply in any language

    Read and answer in the customer's own language.

  • One view of the customer

    Email and calls side by side on one dashboard.

  • Accuracy you can check

    A second AI verifies the analysis.

Questions buyers ask

Before you decide

Do replies go out on their own?

You decide. Start with drafts your team approves. Automate the replies you trust.

Which mailboxes work?

Any mailbox reachable over IMAP, including shared team inboxes.

Can it route to our teams?

Yes. Set the rules once. Each request goes to the right team or queue.

Is our email data safe?

ISO 27001 certified, with SOC 2 in progress.

Pricing

Included in every plan.

Email uses the same pool of minutes as your calls.

See plans