Voice AI Agents

Every call answered. Every answer checked.

AI voice agents resolve routine calls end to end, in your customers' language, day and night. Complex calls go to your team with full context. You see exactly how every call went.

Try it FREE

  • Every answer checked
  • 100+ languages

How it works

From your best calls to a live agent

  1. Start from your best calls

    Upload recordings of your top agents. isLucid builds your agent's script, tone and answers from them.

  2. Make it yours in plain words

    Brief it like a new hire. Change what it says and when. No code, no flowcharts.

  3. Test before customers hear it

    Simulated callers push it with tough, rushed and off-topic questions. You see what passes before launch.

  4. Launch with a safety net

    Every change is a new version. Go live with the one that passes. Roll back in one click.

  5. Watch every call

    Transcript, CRM lookups and outcome in one view, while the call happens.

    Live call view in isLucid: the transcript with a CRM lookup tool call and the call outcome

A caller asked for today's fuel price. The agent's answer didn't match the price list. The quality check flagged it right after the call. The fix was tested before the next caller rang.

Every answer is checked against your sources

What you get

Everything a great phone agent does. At any volume.

  • Speaks your customers' language

    100+ languages and natural voices. Pick one of ours or use your brand's own.

  • Gets things done mid-call

    Checks orders, books slots and updates records in Salesforce, HubSpot or any CRM while the caller waits.

  • Knows when to hand over

    Transfers to your team with full context. Follows your opening hours. Emails a summary after the call.

  • Turns calls into data

    Every call ends with the reason, the outcome and the details you asked for, ready for your systems.

  • Works with your AI tools

    Connect any AI assistant over MCP. Ask about your calls in plain words.

  • Keeps sensitive data in-house

    Run on a secure local model when data can't leave your environment.

Control and trust

Launch with confidence. Stay in control.

Four safeguards in every plan.

  • Every answer checked

    Each call is checked against your sources. Mistakes are flagged right after the call, not found in complaints.

    Quality checks in isLucid: a flagged answer with the evidence from your sources

  • Tested before launch

    Every new version must pass your test calls before a customer hears it.

    Test case results in isLucid: each simulated call with its passed and failed checks

  • Full change history

    See exactly what changed between versions. Roll back any time.

    Version diff in isLucid: the instruction changes between two agent versions

  • Clear in noisy places

    Noise filtering keeps calls from cars, shops and streets on track.

    Noise filtering settings in isLucid for calls from cars, shops and streets

Questions buyers ask

Before you decide

Will customers know they're talking to AI?

Yes, if you want them to. The greeting can say it's an AI assistant, in line with EU AI Act transparency rules. You can also let callers ask for a person at any time.

Will it sound robotic?

Listen for yourself. You choose the voice, pace and language.

What if it gets something wrong?

Every call is checked against your sources once it ends. Problems are flagged, and the fix is tested before it goes live.

Will it work with our systems?

Yes. Connect Salesforce, HubSpot or any CRM through HTTP tools and our API. Transfer calls to your phone system. Connect AI tools over MCP.

How fast can we go live?

Live in hours, depending on your effort and focus to launch it.

Pricing

From €1,625 a month. One pool of minutes.

Predictable pricing. Calls, analysis, testing and quality checks share one pool. Expert hours in every plan.

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