isLucid
Call Any Time +370 657 66046
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  • Mon - Sat 01 AM - 4 PM EST
Call Any Time +370 657 66046
Get a Demo
icon Our Customer Benefit

Elevate Your Team Efficiency

By eliminating manual processes, isLucid helps teams operate with greater speed and efficiency, ensuring that every decision is backed by data and made in a timely manner. This means fewer distractions, more strategic thinking, and a stronger ability to scale your operations.

Increase Customer Retention by 25%

Intelligent, rapid follow-ups ensure more effective interactions, strengthening client relationships.

Accelerate Resolution Speed by 30%

Identify customer needs and trends quickly, enabling faster resolutions and improved satisfaction.

Boost Productivity by 37%

Automate email sorting and forwarding, allowing your team to focus on high-impact tasks and drive greater efficiency.

Maintain brand consistency

Ensure professional and personalized communication with tailored automated responses.
icon How it works

AI intuitively integrates with your processes

Fast and secure integration between the customer facing people + software and your internal data sources.

  1. Chat or Email API, Audio Stream or File level integration with call (real-time) recordings, your data sources and human workflows.
  2. Agent opens their standard sales tool like CRM or customer support platform in the Browser. isLucid quickly integrates as a browser widget (same screen!)
  3. Chat, call, email conversation happens, isLucid from it's powerful AI models provides recommendations and information capturing in real time.
  4. Your employees are in control. Based on their action we automatically uptrain our models.
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Connect to Calls / Chats

Your existing tools for communication - isLucid advanced connectors.

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Tailored models analyses info

Your business needs for signals - isLucid pre-built models and multilingual extractors.

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Signal based actions happen

Your employees receive answers and recommendations immediately.

Turn every email into actionable intelligence

Email after email - you’re flooded. Capture key signals from email communication to understand your client's intentions and requests. Generate personalized responses to common client inquiries, automatically summarizing and routing messages to the right team members. 

Value it brings

Prioritize actions based on content

Categorize emails by topic or urgency to trigger actions and engage the right team members with the right tasks promptly.

Automated routing

Ensure that inquiries are addressed by automatically directing emails to the appropriate team members.

Scalable Inquiry management

Handle a larger volume of inquiries without additional resources by quickly responding to customer requests. 

Ensure Project and Data Progress

Track the progress of projects or information flow to comply with internal audit requirements. Get the information you need.

Our Solutions

Let’s Talk

Connect with us to receive comprehensive answers needed.

Contact
01

Topic classification 

Efficiently categorize and prioritize incoming emails for rapid action.
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Smart summarization 

Compress lengthy email threads into actionable insights, simplifying information gathering and response preparation.
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Customizable auto-responses

Maintain brand consistency with tailored automated responses, ensuring professional and personalized communication.
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Integrated workflows 

Seamlessly trigger follow-up actions like ticketing, call scheduling, or SMS notifications based on email content. 
Contact

Interacting with customers in Chats, Calls and Emails?

There are many signals you can benefit from. Let's talk to find the right combination of signals you will benefit the most from.

Vilnius

Žirmūnų str. 66, Vilnius, Lithuania

Call us

+370 657 66046

Contact Sales

[email protected]

Opening Hour

Mon - Fri: 09am - 07pm

Get in Touch

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