Teams of all sizes increase
productivity with isLucid
This is how your calls look like without 
6 minute call
3 minutes “on hold” time with customer
< 2 minutes to note items within the CRM
$15 hourly average salary
from $870 lost per month per agent just for to provide answers
Standard call
See how much you lose time and money
Other losses:
- need to include second tier support;
- lack of data to make data driven changes to the support channel;
- lost upselling opportunities.
Customer Service Solution
Utilize existing data to quickly provide accurate answers to customer queries in real-time.
If your team needs to handle heavy amount of customers’ inquiries – this product is what you need!
isLucid uses AI, transcription, powerful search engine and integrates to your data sources to find answers in seconds. It enables the CS agent to handle 54% more of tasks.
Commercial
$49/month/user
Starting from 30 users
- Live isLucid transcription for information on the spot
- Grasp details from regular audio transcriptions
- Integration with CRM for a strong relationship with clients
- Get AI’s “Next Question” recommendations
- Extract insights from summaries
- Instant answers on the go
- Monthly information indexing tasks
…and more
Premiere
$99/month/user
Starting from 30 users
+ commercial plan features
- Weekly info insights to keep you ahead
- Secure reports prioritizing data privacy
- Streamline your call timeline using the agenda
- Communicate globally- speak any language
- Analyze call data for insights on client interactions
- 99.5% uptime, 3-hour support
- APIs for
- Authentication
- Reporting
- Agent Availability
…and more
Need something
specific?
We understand that your needs might differ depending on the processes you have within the team. And we are willing to help you get the best practises with isLucid and fair pricing for those features you need. Contact us and we will tailor the best solution just for you!