SaaS products development

Jan 06, 2023

Best practises for building SaaS products

by Vytenis

80% of businesses use at least one SaaS application. What are SaaS products and how to build a successful one? 

What are SaaS products? 

Software as a Service (SaaS) is a model for delivering software applications over the internet. With SaaS, a third-party provider hosts the software and makes it available to customers through a web browser. Customers do not need to install the software on their own computers or servers. SaaS products include customer relationship management (CRM) software, project management software, and accounting software. Companies choose to develop and offer SaaS products because they can provide a predictable source of recurring revenue and are often more cost-effective and easier to use than traditional software. SaaS products are delivered online, receive regular updates, and can be easily integrated with other systems.  

Best practises for building SaaS products

Focus on solving a specific problem. It’s important for SaaS products to be designed with a specific problem or need in mind, as this helps ensure that they are relevant and valuable to the target market. By focusing on a specific problem or need, you can better understand the needs of your customers and design your product to meet those needs effectively. This can help increase the chances of success for your SaaS product. Adopt “working backwards” approach that involves starting with the customer’s needs and working backwards to determine the best solution. This approach emphasizes the importance of understanding the customer’s problem deeply and building a solution that effectively addresses that problem. By focusing on the customer first and considering technology and implementation details secondarily, you can help ensure that your product is tailored to the needs of your target market. 

Consider security. Security is a crucial aspect of SaaS product development, as the growing use of SaaS software, wireless networks, and mobile devices has introduced many potential vulnerabilities that can be exploited by malicious users. To help protect against these threats, it is important to design the security aspects of your SaaS product carefully and implement measures such as operating with least privileges, maintaining a complete audit trail, and implementing data security policies. Additionally, it can be helpful to use automation to prevent unauthorized access to user data. By taking these steps, you can help ensure that your SaaS product is secure at every layer, from the application to the database to the admin users. 

Build in scalability from the start. It’s important to design your SaaS product with scalability in mind from the start, as SaaS products can often experience rapid growth. This can help ensure that your product is able to handle increased demand and usage without experiencing performance issues or downtime. Use a modular design – designing your product with modular components can make it easier to scale individual parts of the product as needed. Also, use cloud hosting. Cloud hosting can help ensure that your product has the resources it needs to handle increased demand, as the hosting provider can quickly allocate additional resources as needed. Don’t forget to optimize your database – properly designing and optimizing your database can help ensure that it is able to handle increased data volume and traffic without performance issues. 

Use a subscription pricing model. A subscription pricing model is a common approach for SaaS products, as it can provide predictable revenue and encourage customer loyalty. With a subscription pricing model, customers pay a recurring fee to use the product, typically on a monthly or annual basis. This can help provide a predictable source of revenue for the company, as customers are committed to paying for the product over an extended period of time. Additionally, the recurring nature of a subscription can help encourage customer loyalty, as customers are more likely to continue using the product if they are already paying for it on a regular basis. There are a few different approaches to subscription pricing that companies can use, including offering different pricing tiers based on the features or usage included, or allowing customers to pay on a pay-per-use basis. Read more on how to choose pricing strategy for your SaaS product. 

Prioritize user experience. Prioritizing the user experience is essential for the success of any SaaS product, as a positive user experience can help increase adoption and customer satisfaction. To ensure that your product has a positive user experience, it’s important to invest in design and user testing to ensure that it is easy to use and provides value to your customers. This can involve testing prototypes or early versions of the product with real users to gather feedback and make improvements, as well as conducting usability studies to identify any potential issues or areas for improvement. A/B testing can be particularly useful for SaaS products because it allows companies to make data-driven decisions about product development and marketing efforts, rather than relying on assumptions or gut instincts. By regularly conducting A/B tests, SaaS companies can continuously improve their products and marketing efforts to better meet the needs of their target market. 

Stay up to date. It’s important for SaaS companies to stay up to date with industry trends and developments in order to remain competitive and ensure that their products remain relevant to their target market. This can involve regularly researching and reading about industry trends, attending conferences and events, and networking with other professionals in the field. Staying up to date with industry trends and developments can help SaaS companies identify new opportunities and stay ahead of the competition by being among the first to adopt new technologies or approaches. It can also help companies identify potential challenges and threats, and take steps to address them before they become problems. By staying informed about industry trends and developments, SaaS companies can help ensure that their products remain competitive and relevant in an ever-changing market. 

Accelerate your SaaS product development with isLucid

Developing SaaS product is timely and requires many meetings with developers’ team. Sometimes, it can be challenging due miscommunication. IsLucid, online meeting management tool, helps to clear out information and make more productive meetings. By transcribing the online call, you can review the discussion any time, mark important information, tasks and share it with your colleagues. Tasks are being instantly transferred to your project management software like Jira or other. 

The development process can be complex and there may be many technical terms and concepts that team members need to understand in order to effectively contribute to the project. It’s important to make sure that everyone has access to the necessary information and in order to stay informed and be able to contribute effectively. 

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